A decade of doing the right things. The missing ingredient was a system.
For almost a decade, from 2012 to 2020, ERGT was doing many of the right things. A registered training organisation in the resources sector, it had the right frameworks, the right intent, and even a dedicated organisational development specialist on staff. And still it always seemed to head three steps forward, two steps back.
Shane Addis concluded the gap was not intent and not expertise. It was a system. The realisation was that every part of a business needs to work in an integrated way with every other part, and that takes a platform and a method to follow.
We were never going to make progress on all this human system stuff unless we had a platform and a method to follow. We can't just make it up ourselves.
Shane Addis, Managing Director, ERGT
When COVID arrived in 2020, it forced a reckoning. Shane made the leadership changes he now considers essential groundwork: two senior people left, one of them a large shareholder. Neither departure was easy. He understood that organisational health cannot be bolted onto a dysfunctional leadership structure. It has to start at the top.
With the leadership in place and the Lumia platform mature, ERGT onboarded with Adapt: the combined system of the platform and a dedicated Adapt Coach. What was genuinely new was the integration. Culture, strategy, and execution working together as one coherent whole, not three separate initiatives.
Within twelve months the benefits were felt across more than 200 team members. Five years on, by Shane's account, the business is significantly more profitable and markedly more resilient, in a sector he describes as one where nobody else survives and makes money.
Adapt just works. We make good money in a market where nobody else survives.
Shane Addis, Managing Director, ERGT